Cancelling A Reservation: We have reduced our cancelation window down to 4 hours! If you need to cancel less than 4 hours before class, you can late cancel right from the Momence app (no need to email us)! Please note a late cancelation will still result in a loss of class credit or a fee (if you're a monthly member). As a reminder, sending an email, DM, or notifying an instructor will not be a recognized form of cancelling your class.
Low Enrollment: Hot 11 Yoga reserves the right to cancel class due to low enrollment (2 or less) an hour prior to class if there aren't at least 3 participants signed up. In the event this cancellation occurs, those signed up will be notified, their class credit will be placed back in their account and the cancellation will be reflected on the studios live schedule.
Weather: Weather is weird + unpredictable! If we are expecting inclement weather, class will be cancelled an hour prior to its scheduled time. Those signed up for class will be notified, their class credits will be placed back in their account and the cancellation will be reflected on the studios live schedule.
