POLICIES

BE MINDFUL

  • We have a strict no late-entry policy. The doors to the studio are locked once class begins to ensure the safety of our clients, instructor and their belongings.

  • Classes and teachers are subject to change without notice.

  • Please arrive 15 minutes before the start time of class.

  • Please be on your mat at the start time of class.

  • The yoga room is heated, using infrared heating technology and gets to between 80-90 degrees. 

  • Please no electronics in the studio room. This includes phones and cameras. If you choose to wear a smart watch, please make sure the display is turned off as to not disturb other clients during class.

  • You must be 16 years old or older to practice at Hot 11 Yoga

  • Hot 11 Yoga reserves the right to cancel class an hour before it's scheduled start time if there are not at least 3 participants pre-registered. 

  • 5 / 10 / 15 class packs may be used for classes at Hot 11 Yoga & THE BAR[RE] CT

CANCELLATIONS

  • Single class credits are valid for 2 weeks from the date purchased

  • 5 / 10 / 15 class packs are valid for 4 months from the date purchased

  • Unlimited packages are valid for 30 days from the date purchased

  • If you late-cancel less than 6 hours prior to class start time or do not show for your reservation, 5 / 10 / 15 class pack holders will lose their class credit and unlimited members will be charged $5 to your credit card on file; the class credit will be returned to your account.

  • All late-cancel fees will automatically be charged to your credit card on file.

RETURN & REFUND POLICY

  • We do NOT offer refunds on any Single Classes, Class Packages, Workshops, Unlimited Memberships, or apparel and merchandise.

  • We do NOT offer extensions on Single Classes, Class Packages, or Unlimited Memberships unless it is due to medical reasons

TRANSFERS

  • All Class Packages, Unlimited Memberships, and Workshops are non-transferable.

  • All class credits must be used by the original purchasing client

MEMBERSHIPS

  • Contracts are billed on a monthly recurring basis.

  • Contracts have a 4-month minimum commitment.

  • To cancel your membership or skip a month, a 3-day notice is required. Email your studio location to cancel or skip.

  • Memberships begin on date of purchase, but can be adjusted to the date in which you take your first class.

  • If you would like to adjust the start date, email the studio location you attend.

LOST & FOUND

  • Hot 11 Yoga is NOT responsible for any lost or stolen items in the studio or yoga room.

  • Please email the studio directly for any items you may have left behind.

DETACH

  • Please no electronics in the studio room.

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